Customer Support: 832-797-1888  
 
 
Wholesale Terms:

Please note: If after reading our wholesale terms and conditions you find that you would rather purchase our salt lamps retail, you can visit our online store HERE.

it's important to note, when you order lamps from us, they may be similar to what is pictured on our website but we cannot guarantee they will look or weigh exactly the same as what we have pictured. Color, markings and size may be somewhat different than what is pictured. As each beautiful salt lamp is unique, we cannot accept returns based on dissatisfaction with the lamp's natural color, markings or size.

Our prices are wholesale and subject to change without notice.

We require case quantity ordering. Case quantities and/or minimum orders are marked next to each item.

The minimum wholesale order is $300.00.

We will sell to individuals or businesses. If you are a business, you must provide a tax resale certificate and we will not charge tax.

For Discounted Shipping Rates within specified Areas:

For discounted delivery, the minimum wholesale order is $500.00.

If you are within 175 driving miles radius from Houston, we will deliver your order by appointment for $40.

For free shipping, the minimum wholesale order is $1000.00. If you are within 175 driving miles from Houston, we will deliver your order by appointment for free.

(To determine if you are within a 175 mile driving radius, go to http://mapquest.com and enter our address into Driving Directions Starting Location as Spirit Quest Associates, 3810 Broken Elm Dr., Spring, Texas 77388 and enter your address as Ending Location.)

We're sorry, but for orders outside the 175 mile driving radius, standard shipping rates apply.

Ordering Information:

At this time we do not accept online payments. Please call us (832) 797.1888 or email us at spiritquestassociates@yahoo.com  with your order and your contact information.

We will calculate your order, including your shipping costs, and tax, if applicable. If you do not have a resale certificate and you are located Texas, we must charge 7.25% sales tax.

We accept Visa, MasterCard and Discover card payments.

Most of the time, we can ship within 2 - 3 business days after receipt of your paid order.

If your order includes Discounted or FREE Delivery, we'll make an appointment to drop off your lamps to you.

Shipping/Handling Policy:

Our website is a wholesale website and our shipping charges are based on the weight of the package(s) and the zip code to which it is sent. Because of the wide variety of weights and products, it is impossible for us to know the cost of the shipping until we complete your order. Nearly every box and every order is different. Once we get your order ready to ship we can then notify you of the approximate shipping costs.

Return Policy:

Important Note:

If your order is shipped, you must inspect that order when you receive it and notify the shipping company of any damage claims. It is your responsibility for filing damage claims and you are the only one who can receive a claims payment.

And again as stated at the top of the page:

When you order lamps from us, they may be similar to what is pictured on our website but we cannot guarantee they will look or weigh exactly the same as what we have pictured. Color, markings and size may be somewhat different than what is pictured. We cannot accept returns based on dissatisfaction with the lamp's natural color, markings or size.

Goods Returned for Replacement:

Returns must be authorized by phone only within 5 days of receipt of goods. You will be issued a RMA number. YOU MUST HAVE YOUR INVOICE WITH YOU WHEN YOU CALL.

Returns will be accepted for damaged goods, wrong merchandise. You may request same product replacement or merchandise of equal value.

Returns must be sent back to us by the least expensive method. Texas Wholesale Salt Lamps will pay for return shipping costs only for incorrect or broken merchandise.

We will not reimburse for proof of delivery, or insurance or expedited delivery expenses. The RMA number must be clearly marked on the outside of the box and a copy of your invoice must be placed inside the box. Returns will be accepted only within 21 days of receipt of goods.

Goods must be addressed to Texas Wholesale Salt Lamps, 3810 Broken Elm Dr., Spring, Texas 77388.

Goods Returned for Refund:

You will be issued an RMA number. YOU MUST HAVE YOUR INVOICE WITH YOU WHEN YOU CALL. Refund returns must be authorized by phone only within 5 days of receipt of goods.

Texas Wholesale Salt Lamps will not pay for return postage costs for goods returned for refund. You will be responsible for all shipping expenses. The RMA number must be clearly marked on the outside of the box and a copy of your invoice must be placed inside the box.

Refund returns will be accepted only within 21 days of receipt of goods. Goods must be returned to Texas Wholesale Salt Lamps, 3810 Broken Elm Dr., Spring, Texas 77388. Shipments refused or returned without authorization will not be accepted.

Texas Wholesale Salt Lamps will not accept notification of returns for replacement or returns for refund by email or fax. You must call (832) 797-1888 for your RMA  number.

Missing merchandise - you must call (832) 797-1888 to resolve this problem. Do not email. You must have your invoice with you when you call.

Texas Wholesale Salt Lamps will make all refunds within 15 days of receipt of goods.

Failure to follow the above instructions will result in a refusal of your claim or return.

Satisfaction is guaranteed.

 

 
 

Texas Wholesale Salt Lamps

3810 Broken Elm Dr.

Spring, Texas 77388

Phone: 832.797.1888

Email: SpiritQuestAssociates@yahoo.com

 

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not be used without prior written permission.

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